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The spring of our garage door broke in the morning. I called customer service, where I spoke with a pleasant lady who took my order and sent two workers, Randy and Dylan, for the repair. These workers… Read more The spring of our garage door broke in the morning. I called customer service, where I spoke with a pleasant lady who took my order and sent two workers, Randy and Dylan, for the repair. These workers arrived promptly and carried out all necessary repairs, demonstrating a high level of courtesy and professionalism. Our garage door now works even better than before, especially the noise level has significantly decreased. The public needs more quality companies like Car Wal. Thank you.
Top notch service and installation
They had to fabricate two (two separate garage doors) front and back the top with windows since the one we had was solid. They did an amazing job from quoting us and finally having it installed this… Read more They had to fabricate two (two separate garage doors) front and back the top with windows since the one we had was solid. They did an amazing job from quoting us and finally having it installed this morning the workmanship and installation was top notch. The color match was perfect. We would highly recommend them for any of your garage door needs.
Randy rocks! NEW Garage door spring
I called Cal-Wal this morning to help fix a broken spring on my garage door. My call to the company went smoothly and met the tech Randy at my house. From the get go he was professional, courteous and… Read more I called Cal-Wal this morning to help fix a broken spring on my garage door. My call to the company went smoothly and met the tech Randy at my house. From the get go he was professional, courteous and knowledgeable. I felt I was in good hands ...and I was! While he was there, I asked if he could also install an emergency latch in case we had this issue again. Without hesitation he did it. We are beyond pleased with the work provided. Thank you Randy so much! You are a true professional!
AMAZING SERVICE
What a relief great customer service still exists. Ryan and Dylan came to my home on 11/21/23 and repaired my damaged garage door. They were very courteous, knowledgeable, professional, experienced,… Read more What a relief great customer service still exists. Ryan and Dylan came to my home on 11/21/23 and repaired my damaged garage door. They were very courteous, knowledgeable, professional, experienced, fast and did a repair that exceeded my expectations. They weren't pushy with unnecessary recommendations but agreed with my approach to replace all items. I'm very happy with the service that this company provided. Also, office personnel Kyle and Robyn were very helpful thru the process.
Door panel
My door has been operating fine for 10 years had to change the springs and just some regular care to the rollers, unfortunately my bottom panel is rotting out . The dealer will not help me with this…
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My door has been operating fine for 10 years had to change the springs and just some regular care to the rollers, unfortunately my bottom panel is rotting out . The dealer will not help me with this and I don’t understand why this is happening when all ,y neighbours purchased the same door prior to mine and they do not have this issue? Other than that all is well very disturbing they do not stand behind their product for the price you pay. Do not buy from Car Wall
All around satisfaction
Salesman Phil came out in October and was patient and easy to deal with. Ordered door off Robin and Susan back in October (great ladies to work with!). Door came earlier than expected which was great!… Read more Salesman Phil came out in October and was patient and easy to deal with. Ordered door off Robin and Susan back in October (great ladies to work with!). Door came earlier than expected which was great! Installer Derek was knowledgeable and very friendly. Had follow up service that needed to be done and it was performed very quickly and efficiently by Jordan. Very happy with the product quality, installers and service team! Highly recommend!