Read what other customers say about our Guelph location

Rating Summary

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Excellent customer service

5
14 November 2024 , Alex , Ontario

Called CarWal to book a repair. Sales rep was friendly and helpful - great phone manners (I felt I needed to fully explain my situation.) Tech showed up on time, friendly, professional. And very… Read more Called CarWal to book a repair. Sales rep was friendly and helpful - great phone manners (I felt I needed to fully explain my situation.) Tech showed up on time, friendly, professional. And very capable. (As my garage is not one of those in which one parks a car.) Repair is done completely to my satisfaction and relief. The door is ten years old. There is a sticker on the inside with CarWal's phone number; so I called them. Their number is now in my phone.

Excellent

5
30 August 2024 , James , Ontario

Excellent in all ways. Brittany was very knowledgeable, efficient, always answered e mails quickly and followed up on installation. Installer Jurri, was super efficient, neat and made sure system… Read more Excellent in all ways. Brittany was very knowledgeable, efficient, always answered e mails quickly and followed up on installation. Installer Jurri, was super efficient, neat and made sure system worked perfect. Both Brittany and Jurri were very pleasant, friendly to talk to.

Great service - both sales and installation

5
29 August 2024 , Ricardo , Ontario

Timely and efficient, highly recommended.

Open Sesame!

5
12 July 2024 , ANN , Ontario

After a door repair at another house, I went back to the Guelph office of Car-Wal as I knew they were reliable. The outside saleslady was kind, considerate and well informed. Inside sales were… Read more After a door repair at another house, I went back to the Guelph office of Car-Wal as I knew they were reliable. The outside saleslady was kind, considerate and well informed. Inside sales were efficient as ever. I'm glad I listened when my advisor suggested the enhanced product with increased insulation. The installer was great to work with and did a super job. He cleared up his work area after him. Great job.

Service call

5
13 January 2023 , Paul , Ontario

My garage door was installed by CARWAL approximately ten years ago. Had great service then.
Service is still excellent. Jason stopped in for a service / pm call. Provided good service, corrected… Read more
My garage door was installed by CARWAL approximately ten years ago. Had great service then.
Service is still excellent. Jason stopped in for a service / pm call. Provided good service, corrected my issue (opener related) and explained everything to me. Door is still in great shape.
Its nice to receive quality service. Especially when there are so many contractors out there today providing sub par work.
Well done CARWAL/Jason!

A great experience

5
11 August 2022 , Gary , Ontario

What a prompt and professional company!

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