Read what other customers say about our Orillia location

Rating Summary

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Coldest day of the winter

5
08 February 2023 , Ian , Ontario

On the coldest day so far in 2023, the spring on my double garage door broke. I call the Garage Door Store and they came out that afternoon to measure the spring(s) I would need. A day or 2 later… Read more On the coldest day so far in 2023, the spring on my double garage door broke. I call the Garage Door Store and they came out that afternoon to measure the spring(s) I would need. A day or 2 later they came back and installed 2 new springs. All is good!
Great service!

Garage Door Repair

5
25 January 2023 , John , Ontario

Our garage door was damaged and required repair. A big thank you to Barbara at the office for coordinating the repair and service techs and another big thank you to Service Technicians Austin and… Read more Our garage door was damaged and required repair. A big thank you to Barbara at the office for coordinating the repair and service techs and another big thank you to Service Technicians Austin and Nicolas for completing the repair. Everyone I dealt with was professional, helpful and courteous. The service technicians took the time to explain the damage and repairs to me which I appreciated. If you need garage door repairs Orillia Garage Door Store is the place to go. Thanks for everything.

Garage door cables

5
16 January 2023 , Joe , Ontario

After installing my new replacement garage door opener myself, one of my cables that lift the door broke. Needed a custom made cable and the company had it fixed on site the next day. Excellent… Read more After installing my new replacement garage door opener myself, one of my cables that lift the door broke. Needed a custom made cable and the company had it fixed on site the next day. Excellent customer service.

Thanks Chris and Austin

5
13 January 2023 , Mark , Ontario

I had received a few quotes from various companies to compare, and I found "The Garage Door Store" Orillia's quote to be very competitive. What sealed the deal was Chris, our sales… Read more I had received a few quotes from various companies to compare, and I found "The Garage Door Store" Orillia's quote to be very competitive. What sealed the deal was Chris, our sales adviser who is very knowledgeable, and an absolute pleasure to work with, he didn't let us down. Austin, who headed the installation, did a fabulous job too, and was equally great to work with. The doors look, and operate, great! Thanks Chris and Austin!

Done as promised

5
30 December 2022 , Glenn , Ontario

Came quickly and as promised on time. Solved my "spring" issue with a temporary fix until proper part could be sourced. Rescheduled second visit to install new part. Both crews were polite… Read more Came quickly and as promised on time. Solved my "spring" issue with a temporary fix until proper part could be sourced. Rescheduled second visit to install new part. Both crews were polite and professional, as was admin booking appointments and follow-up. Overall excellent service.

Expertise, Expertise, Expertise !!!

5
01 November 2022 , John , Ontario

I needed to replace a broken Torsion Spring on my 10' W X 8' H overhead garage door.
I spoke with 4 different garage door Dealers, and only The Garage Door Store had both the Lowest… Read more
I needed to replace a broken Torsion Spring on my 10' W X 8' H overhead garage door.
I spoke with 4 different garage door Dealers, and only The Garage Door Store had both the Lowest Price and the Highest Expertise. It's unbelievable how uninformed some dealers are with regard to the Specifications of a garage door trosion spring. On my 4th & last call, I got Dan Raven on the phone from The Garage Door Store in Orillia, ON. Dan had the expertise.

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