Josh was excellent. Courteous and knowledgeable. Barba was great. Very responsive. Doors came on time. Would highly recommend.

After a COVID supply chain delay the job was completed on Dec.22.
Kudos to Josh who gave excellent preparation advice in a pre-installation visit Dec.2.
Josh and his assistant Andrew were… Read more After a COVID supply chain delay the job was completed on Dec.22.
Kudos to Josh who gave excellent preparation advice in a pre-installation visit Dec.2.
Josh and his assistant Andrew were superb on installation day. They were on time, efficient, courteous,
professional, and highly skilled. Before he left, Josh took the time to familiarize us with door. So far the product seems excellent.

Overall, we are very pleased & satisfied with the Garage Door Store - Sales / Service People, Product, Delivery and Installation!
Chris from Sales was great - all commitments were… Read more Overall, we are very pleased & satisfied with the Garage Door Store - Sales / Service People, Product, Delivery and Installation!
Chris from Sales was great - all commitments were delivered!!
Technician, Josh did an amazing job on our New Garage Door! He was a delight to have working on improving our home! The installation was professional, perfectly done and we Love It!! Clean-up was thorough! The door functioning, bright windows, great seal from the elements and beautiful appearance - WOW!!

I should have walked out when I took me 3 tries in person to buy a Door opener. Then got double billed and MONTH later still waiting to have the job finished. The they have to AUDACITY to send… Read more I should have walked out when I took me 3 tries in person to buy a Door opener. Then got double billed and MONTH later still waiting to have the job finished. The they have to AUDACITY to send invoice ($200) to collection for unfinished work. Still waiting. Should have read the reviews. NEVER AGAIN! do your research. Lot of REPUTABLE people out there who know what Customer Service is.

Orillia manager Ric Vernon doesn't know what he's doing. He hasn't responded to voicemail, emails, or even messages that I left with others for him.
After a telephone call with sales… Read more Orillia manager Ric Vernon doesn't know what he's doing. He hasn't responded to voicemail, emails, or even messages that I left with others for him.
After a telephone call with sales guy telling him what we wanted and my subsequent email confirming same, they installed something different (cheaper). I've asked that this job get fixed, he hasn't fixed it. It's now been five months and severals attempts to get this resolved.

Started out good seen service person within a day then things went off the rails. No return calls when I left messages. Never did get a price or door fixed. Don't waste your time with this… Read more Started out good seen service person within a day then things went off the rails. No return calls when I left messages. Never did get a price or door fixed. Don't waste your time with this company. At least I know who not to call for a replacement door.