Read what other customers say about our Orillia location

Rating Summary

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Great Service

5
18 October 2022 , Marno , Ontario

Our old garage door remote quit working. It was 18 years old and the serial number did not match with the new products on sale. I was afraid that I may need a new motor. However, Barbara Q had one… Read more Our old garage door remote quit working. It was 18 years old and the serial number did not match with the new products on sale. I was afraid that I may need a new motor. However, Barbara Q had one that she thought would work. The service man came on time and the replacement remote worked. I was so happy.!
Thanks
PS: At no extra charge the service man also reprogramed an outside remote.

Outstanding!!

5
15 September 2022 , Sameer ,

From first call to final installation, this team was super easy to deal with and they made everything seamless. Highly recommend them!!!

Excellent service

5
31 March 2022 , M , Ontario

The spring broke on our garage door. We could not get our car out of the garage. A couple hours after my call to the garage door store two technicians arrived and did a temporary fix so the door would… Read more The spring broke on our garage door. We could not get our car out of the garage. A couple hours after my call to the garage door store two technicians arrived and did a temporary fix so the door would work. About a week later technicians completed a permanent repair by replacing the spring with a new one. We were very pleased with the work. The price was reasonable. Overall our experience with the Garage Door Store was excellent

Fast, Professional and Reasonable

5
14 March 2022 , John , Ontario

We accidentally bent and broke the garage door, and couldn’t get the car out. They came quickly and perfectly fixed the problem. I was impressed by the courteous and professional installers who came,… Read more We accidentally bent and broke the garage door, and couldn’t get the car out. They came quickly and perfectly fixed the problem. I was impressed by the courteous and professional installers who came, and also the salesperson who came the next day and inspected the repair. The repair was also a very reasonable price. The overall customer service was excellent. When we need a new door in the future we know who to call.

Superb Service!

5
25 February 2022 , Christopher , Ontario

Nothing worse than a broken garage door in the dead of winter! Thank you Garage Store for getting us up and running again! Special thank you to Barbara for the great communication and scheduling. … Read more Nothing worse than a broken garage door in the dead of winter! Thank you Garage Store for getting us up and running again! Special thank you to Barbara for the great communication and scheduling. Technicians- Trent & Keghan were beyond profesional, efficient and experts in their field!
You are an extremely busy company, but worth the small wait.
Sincerely…
C&E Meyer

Very Pleased!

5
13 December 2021 , Fran , Ontario

Excellent sales rep who provided me with numerous options and professional advice. Advised of install date well in advance and install happened as scheduled. Complete removal of 2 doors and all… Read more Excellent sales rep who provided me with numerous options and professional advice. Advised of install date well in advance and install happened as scheduled. Complete removal of 2 doors and all mechanisms and 2 new doors with complete hardware installed flawlessly. Very pleasant and professional installer. Everyone I dealt with including office staff were extremely knowledgeable, helpful and friendly. Would highly recommend the Orillia branch of this company.

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