My wife and I are very happy with our new garage door. The sales person and the installer were polite and professional. Very happy with our decision to purchase from this company.

I found the complete experience excellent from the dispatcher to the service technician. The service man showed up on time and did a good job. Thank you.

I phoned The Garage Door Store in the morning to fix a broken cable. Technician arrived by 4 PM that afternoon. Door fixed and working by 4.30. Replaced 2 cables and re-balanced the door perfectly.… Read more I phoned The Garage Door Store in the morning to fix a broken cable. Technician arrived by 4 PM that afternoon. Door fixed and working by 4.30. Replaced 2 cables and re-balanced the door perfectly. Door is working better now than before the cable broke.
Technician was friendly and expert at doing his job. Great experience all round.
Thank you The Garage Door Store.

Thank you for the new shop doors. The service was great and the doors are a wonderful new addition!

On a -17C Friday at 8:00 a.m. my large garage door decided to ‘jam’ in the OPEN position with wheels jumping the tracks after the cables snapped! With a call to Garage Door Store, Orillia and some… Read more On a -17C Friday at 8:00 a.m. my large garage door decided to ‘jam’ in the OPEN position with wheels jumping the tracks after the cables snapped! With a call to Garage Door Store, Orillia and some quick ‘juggling’ of her service schedule, Barbara was able to have Josh swing by that same day. Josh made it look easy managing this huge door on his own and had it operating ‘better-than new’ in the time it took me to drink a half bottle of wine! Great Service... thank you GDS!??

Sales person response was quick to make a visit and handle the ordering. Had some COVID related issues for delivery. Was kept informed. They had issues with installation, New installer combined with… Read more Sales person response was quick to make a visit and handle the ordering. Had some COVID related issues for delivery. Was kept informed. They had issues with installation, New installer combined with building 30 years old. They dealt with issues and sent people to correct the job. Final install details handled by Joshua. He was very thorough and made sure all issues were addressed and spent extra time with some maintenance tips.
Extra kudos to Joshua!